Digitalent Group

Ensuring Excellence, Extending Certainty

The turnkey support services to ensure payment availability, reliability and security

Make the most out of your investment so you can focus on your core business.

Benefit from unmatched service support and customised service packages to meet your specific business needs.

Keep your investment up to date throughout the POS life cycle without any additional costs.

Benefit from top level expertise and service support wherever you are.

Unmatched expertise and a network of qualified experts

We take care of payment availability, reliability and security to ensure your business runs smoothly.

We deliver the turnkey services needed to keep your fleet performing flawlessly, without interruption. Regardless of the industry you’re in – banking, processing or retail, you can count on our comprehensive suite of services.

Scalable and customisable solutions throughout the POS lifecycle

Consulting Services

Presale consulting to pick & choose the right payment terminal and services for your business needs.

Terminal Delivery

Terminals are delivered by post, ready for auto installation by the merchant.

Ongoing Support

Call centre to meet all support needs all around the clock and field support to preserve business anytime.

End-of-life

End to end service including terminal swaps, recycling and key destruction as requested by PCI standards.

Support Services Package

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We provide clients a unique set of door-to-door services, delivering solutions with customised configurations to all geographies and markets. Your initial investment in terminals are preserved throughout the life cycle regardless of age or technology.

Two bundles to fit your merchant needs

With its unique geographic footprint, you can count on us to provide a comprehensive suite of services, backed by an unmatched expertise and network of qualified experts.
Repair Management Portal
Customer Helpdesk
Repair
Return to customer depot
Refurbishment
Recycling

Standard Extended Warranty

Premium Extended Warranty

With the Support Services Package, we take care of payment complexity, so you can stay focused on your core business!